UNIT 4
Page 35
Part B
1. One, two, three, four, five,
six, seven, eight, nine, ten.
2. Eleven, twelve, thirteen, fourteen,
fifteen, sixteen, seventeen, eighteen, nineteen, twenty
Twenty one, twenty two, twenty three, twenty
four, twenty five.
3. Twenty one, twenty two, twenty three,
twenty four, twenty five, twenty six, twenty seven, twenty eight, twenty nine,
thirty, Thirty one, thirty two, thirty three, thirty four, thirty five, thirty
six, thirty seven, thirty eight, thirty nine, fourty, Fourty one, fourty two,
fourty three, fourty four, fourty five, fourty six, fourty seven, fourty eight,
fourty nine, fifty, Fifty one, fifty two, fifty three, fifty four, fifty five,
fifty six, fifty seven, fifty eight, fifty nine, sixty, Sixty one, sixty two,
sixty three, sixty four, sixty five, sixty six, sixty seven, sixty eight, sixty
nine, seventy, Seventy one, seventy two, seventy three, seventy four, seventy
five, seventy six, seventy seven, seventy eight, seventy nine, eighty, Eighty
one, eighty two, eighty three, eighty four, eighty five, eighty six, eighty
seven, eight eight, eighty nine, ninety, Ninety one, ninety two, ninety three,
ninety four, ninety five, ninety six, ninety seven, ninety nine, one hundred
Part D
1. b.
a ticket
6.
d. an in-flight movie
2. d.
their flight 7. e. a
bus or taxi
3. e.
their luggage 8. a. a hotel room
4. a.
security 9.
b. some shopping
5. c.
at the check
in 10. c. at the hotel
Page 36
Part F
1. I
need to change my booking
2. Is
there a direct flight?
3. Can
I take this as hand receipt?
4. Can
I have an aisle seat?
5. Please
take me to the city centre
6. Can
I have a luggage, please?
7. I
have a reservation for two nights. My name’s Burkhard
8. Can
I send a fax form here?
9. Can
I have an alarm call at 06:45, please?
10. I’m checking out today.
Can I have the bill?
Page 37
Part A
Paolo : Paolo Ranieri
speaking
Judith : Oh, hello, Paolo.
This is Judith Preiss here
Paolo : Hi, Judith
Judith : Paolo, I’m calling about
that meeting. Can you make next Wednesday?
Paolo : I’m sorry,
Judith. I can’t. But I can make Thursday or Friday
Judith : Well, I can’t do
Thursday, but Friday is OK
Paolo : OK. Friday it
is. Can we meet in the morning-say 10 o’clock?
Judith : 10 o’clock’s fine.
Oh, and can I bring my colleague, Sabrina? You met her at the conference
Paolo : Of course. I
can pick you up from the station if you like
Judith : Great. See you on
Friday. Bye
Part C
1. No,
he can’t
2. No,
she can’t
3. Yes,
they can
4. Yes,
he can
Page 38
Part A
Fitness centre, restaurant, function rooms
Part B
Fax machine, fitness centre, function rooms,
secretarial service, restaurant
Part C
1. Can
you watch TV progrmmes in English? Yes, you can
2. Can
you use your computer in your room? Yes, you can
3. Can
you swim at the hotel? No, you can’t
4. Can
you send a fax? Yes, you can
5. Can
you eat in the hotel? Yes, you can
6. Can
you play tennis at the hotel? No, you can’t
7. Can
you hold a meeting? Yes, you can
Page 39
Part A
1. It’s
a very small airport. There aren’t any shops in the terminal
2. There
is a problem with my ticket?
3. There are any
aisle seats available
4. There is a stopover in Frankfurt
5. There are any flights to Zurich tonight?
6. I’m
afraid there is a flight to Warsaw this afternoon
7. There are two cafés in the terminal
8. There are any buses from the airport to the
city centre?
UNIT 5
Page 43 Vocabulary
Part A
1. Onion-
its’s kind of vegetable
2. Apple-it’s
kind of fruit
3. Trout-
it’s kind of fish
Part B
|
Starter
|
Main
course
|
Dessert
|
|
Soup
|
Steak
|
Ice cream
|
|
Pate
|
Drilled fish
|
Apple pie
|
|
Salad
|
Fruit
|
Part C
1. Menu
2. Bill
3. Receipt
Page 43 Reading
Part A
1. A
hairdresser works in a salon
2. A
waiter/ waitress works in a restaurant
3. A
porter works in a hotel reception
4. A
dentist works in a health centre
5. A
maid worsk in a hotel rooms
6. A
cab driver works in a taxi
Page 44
Part D
1. Research in the US, more than 90
percent
2. a. Giving extra things for free
b. Quick service
e. Creating a good relationship with customer
3. b. Visit the table often to make sure
the customer is happy
c. Smile at the customer
d. Be pleasant and helpful
Page 45
Part A
1. I’d
like some water
2. Could
I have some more coffe, please?
3. Do
you have any restaurant nere here?
4. Are
there some more wine left
5. I’d
like any cheese, please
6. Do
you have some mor soft drinks?
Part B
Mina : There are some good restaurants in the centre
Ivan : Yes, but there
isn’t any parking. We could go to the Texas Steakhouse near the
airport
Mina : Do they serve some vegetarian dishes?
Ivan : I don’t think so. How about
the Marina? They do some graet fish dishes, and they have any vegetarian starters, too
Mina : Good idea. I’ll see if
they’ve got a table for 9 o’clock
Page 46
Part A
1. Reservation
2. Fax
3. Air
conditioning
4. Bathroom
5. Bill
6. Employee
7. Equipment
8. Hotel
9. Seat
10. Luggage
11. Menu
12. Overtime
13. Table
14. Tip
15. Transport
Part B
1. They
don’t have a lot of vegetarian dishes here
2. How much does it cost?
3. The
restaurant hasn’t got many tables
left
4. I
drink much coffee
5. There
aren’t many hotels in the
city centre
6. It
cost a lot of money
Part C
1. A. How much cash do you have in your wallet?
B. About 20 euros
2. A. How many keys do you have in your bag/ pocket?
B. About 3 keys
3. A. How many people are there in your
company?
B. About 50 people
4. A. How many time do you have for
lunch?
B. About 3 hours
5. A. How many days holiday a year do you
have?
B. About 36 days
6. A. How many languages do you speak?
B. About 3 languages
7. A. How many do you usually tip in a
restaurant?
B. Sometimes
WRITING FILE
From : nuraprilm@gmail.com
To
: gendisgendas@gmail.com
Dear Mrs. Gendis
Hallo sister, I would like to invite you to
Dinner after you meeting in my office on the weekend. If you have time. Our
managing director, Putra Achmad, will also come.
I will book a table at an Japanese restaurant.
Via April, for 08.15 p.m on Saturday. The restaurant is cross to Hotel mulia near supermarket in Kemang Road.
I hope you can join us. Please can you let me
know this week.
Best wishes
Nur Apriliani M
UNIT 6
Page 51
Part A
1. Great
deals
2. Low
deposit
3. Pay
$50 now followed by 12 monthly payments
4. 3
year guarantee
5. Interest-
free credit
Part B
1. S 5. B
2. B
3. B 7. S
4. B 8. B
Page 52
Part A
1. c.
having a strong desire to be successful
2. a.
acitive and able to work hard
3. b.
showing a lot of excitement and interest
Part B
1. About
$30.000
2. No,
it doesn’t
3. Yes,
it does
4. Telephone
their contact person Melissa Davis
Part C
1. true
2. false
3. true
4. false
5. false
6. true
Page 53 Language focus 1
Last December I visited our major customers from big
department stores in Sout Korea. On 5th December I met Mrs Kyoung Ai Lee in Seol. Wesent her 200 brocherus in June. On 6th December
I made a
presentation to Mrs Lee’s sales staff on our products and advised them
how to display them. The following day I gone to Seol, and our agent introduced me
to Mrs Ha, the chief buyer of a new department store in the capital. She asked me to send her 500 brochures. I given her some samples of our products.
I flown back
tp head office in Paris on the 9th.
Page 54 Vocabulary 2
Part A
1. Save
2. Three
3. Free
4. Discount
5. Limited
Part B
1. True
2. False
3. False
4. True
5. True
Page 55
Part A
Miguel Perez studied business at Santiago de
Compostela University in Spain from 1995
to 1998. During the summer holidays, he worked part-time as a
salesman for Levi’s.
After graduating on July 1998, he wanted to continue in sales,
so he worked for a year in the sales department of his
family’s company. He decided to improve his business English. In September
1999, he went to London to study for Diploma in Business with English. During that
year, he worked part-time for the Students’ Union.
In July
2000, he began looking for a sales job. Six months later, he got a permanent
position in a shipping company. However, a year ago,
he changed his job and joined Futura Financial Services. He now works in the
sales department. Last month he
was voted salesperson of the year.
Part B
Kevin Warren studied law at Bristol University
from 1979 to 1982. During the summer holidays, he worked part-time as a seller
tickets for events to student for Organise Social Events. After graduating at
1982, he went to US to work for Disney Corporation, Florida. At 1984, he return
to UK to start business with partner. After that at 1987, he leave business
with partner and he start to open his own travel agency, he worked there for
two years. Next at 1990 he joined Coca-cola as a sales manager. At 1995 he
become Director of Cold Drinks Division. And at 2000 he become Vice President
and General Manager of UK regions.
UNIT 8
Page 71
Part C
1. E
2. A
3. D
4. B
5. C
6.
Part E
1. E
2. D
3. C
4. A
5. B
Part F
|
New
|
c).
Mature
|
|
Growing
|
d).
Declining
|
|
Profitable
|
b). Unprofitable
|
|
Big
|
e).
Small
|
|
Attractive
|
a). Unattractive
|
Page 72
Part A
1. 1.3
billion / 1.300.000.000
2. 4.000
3. 600.000
4. 60
5. £12.000
6. £
90.000
Part B
1. 1.3
billion / 1.300.000.000 – the number of people in China
2. 4.000
– the number of new cars that arrive every week
3. 600.000
– the number of new drivers that get license in a year
4. 60
– the number of cars that Porsche hope will increase in sale
5. £12.000
– the price of a Jeep Cherokee
6. £
90.000 – the price of Porsche
Part C
1. Car
sales in China are higher than a year ago.
2. China
is a big market for Volkswagen.
3. The
number of bicycles causes problems for other traffic.
4. The
government wants to make roads wider.
5. Mr
Zong owns a Jeep.
Part D
1. Boom
2. Manufacturers
3. Consumer
4. Double
5. Destroy
6. Purchased
Page 73
Part A
1. It
is harder to break into export
markets than home markets.
2. Chine
is bigger market
than Japan.
3. Our
market share is lower that it
was last year.
4. The
rate of inflation is worse this month than it was last month.
5. This
month’s sales are higher than last month’s.
6. The
Asian market is better than the
European market for rice.
Part B
|
1
|
This
is a good product.
|
|
Yes,
it’s the best product on the market.
|
|
|
2
|
This is an expensive hotel.
|
|
Yes,
it’s the most expensive place in the city.
|
|
|
3
|
She is a very popular manager.
|
|
Yes,
she’s the most popular head of department in the company.
|
|
|
4
|
This is a cheap product.
|
|
Yes,
it’s the cheapest product.
|
|
|
5
|
This is a very competitive
market.
|
|
Yes,
it’s the most competitive market in Asia.
|
|
|
6
|
This is a bad year.
|
|
Yes,
it’s the worst year in the last ten years.
|
Part C
I opened a hairdressing salon last year.
The most important thing is to think about your target customers.
My hairdressing salin is located in my parents’ hotel. My customers are older and richer than my main competitor’s. They like excellent
service and a cup of coffee. My main competitor’s customers are younger than mine. She offers a cheaper service
than I do. However, my salon is more
comfortable than hers.
My the most exciting customer is a famous model.
Page 75
Part A
1. The
white car is much bigger than the black car.
2. The
black car is a little bit bigger than the red car.
Page 77
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